Liz is our AI assistant, trained by humans on everything Mattress DEDE —mattresses, delivery, promos, and service. Ask anything now, then switch to a human manager at any time.
AI trained by humans
Our team writes and reviews Liz’s answers, so they reflect how we actually do business in Connecticut: transparent pricing, real delivery windows, and friendly service.
Talk to a manager
Prefer a person? Call, text, or email a manager directly. We’ll happily pick up where Liz left off.
Privacy & respect
You’re in control. Liz never sells your info. When you switch to a person, we share only what helps them help you faster.
Ask Liz is our AI assistant trained by the Mattress DEDE team on our brands, inventory, local delivery, promo details, and service policies. It can answer quick questions 24/7, then hand off to a human when you want.
Is a real person available?
Absolutely. You can call, text, or email a department manager during business hours. Outside of hours, Liz will collect details and a manager will follow up.
What happens if Liz doesn't know?
It escalates to a human. Every conversation can be reviewed by our team to keep answers accurate and helpful.
How was Liz trained?
By people—our sales, service, and delivery teams. We continuously update it with current promos, product specs, and local policies.
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